Gaming should be a form of entertainment, not a burden. At cc99, all responsible gaming tools, guidelines, and support are in one place — because your well-being is our priority.
Responsible gaming means treating gaming as a source of fun — never at the expense of yourself or your family. At cc99, we believe every player deserves to enjoy games safely and with full awareness.
Responsible gambling means knowing your financial limits, staying in control of your time, and recognizing when you need a break. It's not a sign of weakness — it's a sign of maturity.
At cc99, you're in control — decide how much to spend, how long to play, and when to take a break. All our responsible gambling tools are completely free and available whenever you need them.
cc99 views gaming as entertainment — not a source of income or a solution to problems.
Cc99 has built multiple tools and safeguards to keep you safe
Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, you won't be able to exceed it. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Decide in advance how many hours you want to play each day. Once the set time is up, the system will automatically alert you. With the session timer active, it's easy to keep track of how long you've been playing.
Feel like you need a break? Set a Cooling-Off period anywhere from 24 hours to 6 weeks. During this time, you won't be able to log in or make deposits, but withdrawals will still be available.
If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period, your account will be completely inaccessible and the exclusion cannot be ended early.
Cc99 will send you an instant notification whenever you reach your set spending, time, or win/loss limits. These alerts help you make informed decisions.
Set an extra PIN lock to prevent other household members from accessing your account — especially effective in keeping underage children safe.
Using the safety tools on cc99 is straightforward. Just a few simple steps to make sure you're protected.
Set your own daily / weekly / monthly deposit limits.
Decide in advance how many hours you will play each day.
Set a cooling-off period ranging from 1 day to 6 weeks.
Lock your account for 6 months to 5 years for a long-term break.
View a full history of your gaming activity and spending at any time.
Get professional help anytime via 24/7 live chat or email.
Ask yourself the questions below. If most of your answers are "Yes", seek help right away.
This is not medical advice — but it's a simple way to check in with yourself.
If you need help, email us at support@cc99.ws or reach out via live chat.
Do you regularly spend beyond your set budget and regret it afterward?
Have you repeatedly tried to cut back on gaming but failed?
Do you find yourself chasing losses by placing more bets?
Are you hiding your gaming activity from family or friends?
Do you feel restless, irritable, or stressed when you're not gaming?
Is gaming negatively affecting your daily life, relationships, or health?
Are you gambling with borrowed money or funds you can't afford to lose?
Problem gambling is real — and reaching out for help is completely normal. cc99 is always here for you.
Our support team is available 24/7. Feel free to talk about any gaming concerns — everything is completely confidential.
Email us at support@cc99.ws. Our team will respond within 24–48 hours and work with you to understand your situation and provide the right support.
Everything you share is kept strictly confidential. cc99 doesn't judge — we're here to help.
Gaming is always meant for entertainment — it's not a guaranteed way to earn money.
Chasing losses in the hope of winning back money is dangerous.
Never gamble with borrowed money or funds set aside for essentials.